SYSTEM STATUS

No known issues.
July 1st onwards: A seed change in Spam behaviou has resulted in a significant number of domains being subjected to a collateral Spam storm. Due to the cyclic nature of Spam attacks these days rapid resolution is often not possible, but rest assured a large number of updates were made to both our local and the global anti-Spam signatures to help mitigate the affects.
Please note - if you operate a "catchall" email address, then you are much more likely to be affected by such attacks.
For more information on collateral spam, please see this Ja-Net article.


This status page was served by: Jack
Served at: Fri, 3 Jul 2009 01:29:05 BST

PLANNED OUTAGES

Nothing Planned

Discover which server your website is on

Technical issues over last 6 months:
[scroll down or click for announcements]

23rd to 28th May: An update issue on server Gene caused significant under-reporting in the webalizer stats for some websites. This has now been identified and fixed, but unfortunately it has not been possible to "backfill" the missing stats for the sites affected. We apologise for any inconvenience.

24th to 25th May A Spam relay incident at one of our customers was contained by our systems, but resulted in a bottle-neck being created for the delivery of email to users of server Gene. This has now been resolved and all queued email should be delivered in the next hour or so.

14th May 1530-1625: Emergency outage: Server Gene was offline for investigation and fan replacement following high temperatures being detected.

24th April 0545-0755hrs: Server Fred suffered a glitch that rendered its hard drive unavailable affecting all services it provides.

22nd April 1200-1250hrs: Some websites and webmail on servers Fred, Gene, Columbia and Aquarius were unavailable.

19th April 1120-1200hrs: Scheduled outage of servers Ed, Gene and Jack for memory upgrades.

9th April 1555-1605hrs: Server Ed required an emergency reboot and disk integrity check following a high-load event.

10th February:0220-0300hrs: An infrastructure issue for our providers at Blue Square data centre resulted in some loss of service to servers Dick, Michael, Yankee, Intrepid, and the Netsend cluster.

10th February:1715-1730hrs: An internal network issue resulted in server Fred being unavailable for a short time.

Announcements